I want to cancel my order

Choose the reason for your return

How to proceed ?

1

Make sure that you are within the legal withdrawal period (i.e. 14 days after receiving your order)

2

Print and complete the return form

Print
3

Prepare your package by inserting the return form

4

Return your package without forgetting to post it at the address on the return form

5

Upon receipt of your products, we will refund

How to proceed ?

One or more of your products is damaged / missing / wrong? We are sorry. Please get in touch with our customer service by clicking on the button below.

It's the easiest and fastest solution to solve your problem

Contact Customer Service

BIC.com Team