I want to cancel my order
Choose the reason for your return
How to proceed ?
Make sure that you are within the legal withdrawal period (i.e. 14 days after receiving your order)
Prepare your package by inserting the return form
Return your package without forgetting to post it at the address on the return form
Upon receipt of your products, we will refund
Need help ? Contact Customer Service
How to proceed ?
One or more of your products is damaged / missing / wrong? We are sorry. Please get in touch with our customer service by clicking on the button below.
It's the easiest and fastest solution to solve your problem
Contact Customer ServiceBIC.com Team